MANAGING YOUR TICKETS

MANAGING YOUR TICKETS

INTRODUCING MATCHDAY CARDS

 

In the coming week, you will receive your Atlanta United season tickets. Upon delivery, you’re going to notice one significant change….we’re going paperless!

We heard you loud and clear: no more large paper booklets, no more papercuts trying to successfully tear seats from a thick booklet. The solution -- Matchday Cards!

If you have 4 seats, you get 4 cards (one per seat location). Each person in your party can use their card to enter all 8 home matches at Bobby Dodd Stadium. Can’t attend, no problem – you will be able to electronically transfer or sell your seats. We encourage you to review the educational tools included to best understand the ‘power of the card’.

 

LEARN HOW TO MANAGE YOUR TICKETS ONLINE

 

If you need assistance managing your tickets online, please use the following

guides to assist you with the transferring or selling of your tickets

within your Atlanta United Account.  

 

If you have questions or need additional assistance, any member of the service

team can assist you with your account. Chat live with us online or email us at

tickets@atlutd.com.

 

In order to manage your tickets you will need to log into your Atlanta United Account.

HOW TO TRANSFER YOUR TICKETS

Log into your Atlanta United Account:

 

 

Select the game that you desire to transfer:

 

Select ‘Transfer tickets’:

 

Select the seat location(s) that you desire to transfer:

 

 

Select 'transfer':

 

 

Select ‘Continue to transfer’:

 

 

Select the Recipient or Enter a New Contact:

 

 

Select Recipient if you Entered a New Contact:

 
 

Choose preferences and then select ‘next step’:

 

 

Agree to the Terms and Conditions:

HOW TO ACCEPT TRANSFERRED TICKETS

After Tickets have been emailed to you, you will receive an email to Accept Tickets: 

 

 

 

 

You will then Log in or Create an Account:

 

 

Provide details for your New Atlanta United Account if necessary:

 

 

Be sure to Agree to Terms of Use in order to select Continue:

 

 

Select View Offer:

 

 

Review tickets emailed and select Accept Offer:

 

Review tickets emailed and select Next Step:

 

 

Agree to Terms of Use and select Complete Transfer:

 

 

 

HOW TO SELL YOUR TICKETS

Log into your Atlanta United Account:

 

Select the game that you desire to sell:

 

Select ‘Sell Tickets’:

 

 

Select the seat location(s) that you desire to sell:

 

 

Select ‘post for sale’:

 

 

Select ‘Continue to post for sale’:

 

 

Select Pricing Method (Fixed, Market, or Declining):

 

 

Select Your Payout (Amount you will receive for sale):

 

 

Choose the date to remove the listing (if not sold):

 

Select Seat Details (optional):

 

 

Enter Details for Deposit (once tickets have sold):

 

 

Review, agree to the Terms of Use and then select 'Submit Listing':

MOBILE - HOW TO TRANSFER TICKETS

CLICK HERE from your phone's browser to access your Atlanta United Account

Select the match you would like to manage

Press Continue

Select the seats you would like to send then press Transfer

Tap the dropdown box

Select the Contact who will be receiving your tickets (or create a New Contact)

Press Send to complete your Transfer

Your Transfer Offer has now been Sent

 

Your Contact will receive an email with instructions for Accepting your Transfer

MOBILE - HOW TO SELL YOUR TICKETS

CLICK HERE from your phone's browser to access your Atlanta United Account

Select the match you would like to manage

Press Continue

Select the seats you would like to post for sale then press Sell

Press Start

Select your preferred pricing method then press Next

Select when your listing should be removed if tickets are not sold

Enter your Direct Deposit details and press Next

Select your preference on Splits and press Next

Optional: Add on applicable details about your seats and press Next

Review your preferences and press Continue

Set your price and press List Tickets for Sale

Success!  You have now posted your tickets for sale

 

 

 

 

MOBILE - HOW TO VIEW TICKETS

CLICK HERE from your phone's browser to access your Atlanta United Account

Under the ALL EVENTS tab, select the match you would like to view

Press Continue

Press the > symbol on the right

The image will scan at the gate allowing you into enter the stadium

Suggested: For quick access, add the tickets to your phone's wallet